No. As long as you have an active NDIS plan and your funding is either self-managed or plan-managed, you can access our services. You do not need to go through the NDIS directly, we make it easy and flexible.

We specialize in supporting people with psychosocial disability, mental health conditions, and dual disabilities through compassionate, trauma-informed care.

Absolutely. You’ll always have a say in who supports you. We offer meet-and-greets so you can get to know your support worker before committing. If something doesn’t feel like the right fit, we’ll work with you to find someone who does.

We bill according to the NDIS Pricing Arrangements and Price Limits. Some common support line items we use include:

• 01_011_0107_1_1 – Assistance with Self-Care Activities

• 04_104_0125_6_1 – Access Community, Social & Recreational Activities

Before starting, we provide a clear service agreement outlining all supports, pricing, and terms so there are no surprises.

That’s okay! During intake, we take the time to understand your goals, preferences, and daily challenges. We’ll help you explore your plan and suggest supports that align with your lifestyle and aspirations. You’re never alone in the process.

We’re here to listen. You can raise concerns with your support worker, call or email our team directly. Your voice matters, and your safety and comfort come first.